Course curriculum

  • 1

    A Definition of Communication

    • Communication Defined

    • Healthcare Communication Video

    • First Quiz

  • 2

    Communicating Objective and Subjective Findings

    • Differences Between Objective and Subjective Data

    • Subjective vs. Objective Data Video

    • Second Quiz

  • 3

    Cultural Aspects of Communication

    • Communication and Culture

    • Culturally Competent Healthcare Video

    • Third Quiz

  • 4

    Common Barriers to Communication

    • What Are Barriers to Communication?

    • Language Barriers Video

    • Fourth Quiz

  • 5

    Communicating With Visually-Impaired Clients

    • Techniques for Communicating With Visually-Impaired Clients

    • Communicating With Residents Who Have Vision Loss Video

    • Fifth Quiz

  • 6

    Communicating With Hearing-Impaired Clients

    • Techniques For Communicating With Hard-of-Hearing Clients

    • Communicating With Residents Who Have Hearing Loss Video

    • Sixth Quiz

  • 7

    Verbally Abusive Communication

    • Verbal Abuse is Dysfunctional Communication

    • Emotional Abuse of an Elder Video

    • Seventh Quiz

  • 8

    Communication Using Military Time

    • Communicating With Military Times

    • Military Time Video

    • Eighth Quiz

  • 9

    References

    • Works Cited

    • Ninth Quiz